Answers on Demand

Answers on Demand

You are here: Home | Customer Care | Answers on Demand

Billing or Service

Timeguard Plans

How to Read Your Statement

Payment Options

Moving or Transfer Service

Vacation Seasonal Plans

Programming Your Remote

Troubleshooting

Tutorials and Demos

Product FAQs

Answers on Demand is an instructional channel that lets you select from interactive video tutorials to help answer your questions at any time. Just choose from a list of help topics using the easy on-screen menu. Answers on Demand are always available by tuning your TV to channel 100.

Use Left

& Right

to select a video tutorial category.

Use Up

& Down

to select a video tutorial.

Press Play DVR Play Button

to watch a video tutorial.

Double-click the image to see the video. Or click to see the Answers on Demand Video video in a new window.

icon_acrobat Adobe Acrobat Reader is required to view Answers on Demand instructions.

Getting Started
Learn how to use Answers on Demand to get the most out of Interactive TV.

DVR
Learn how to record shows, watch recorded shows, control live TV, and watch two shows at the same time with your DVR.

HDTV
Learn how to get the ultimate home-viewing experience with HDTV.

Remote Control
Learn how to use the basic buttons and advanced features of your remote; and learn how to turn your Digital Remote into a Universal Remote.

Program Guide
Learn how to browse TV channels easily and find your favorite shows quickly using the Navigator interactive on-screen guide.

Parental Control
Learn how to block and unblock programs, and restrict pay-per-view and On Demand purchases.

Custom Settings
Learn how to program your favorite channels and set up your "Power On" channel.

On Demand
Learn how to use On Demand to order movies or premium TV shows and watch them when you want.

Getting Started
	Using Answers on Demand Learn how to use the Answers on Demand channel.
	top

DVR
	Control Live TV Learn how to use your remote to control live TV - just as if it were a recording.
	Picture in Picture (PIP) Learn how to watch two shows at the same time, with the picture in picture (PIP) feature.
	Recording Shows Learn how to record shows while you're watching them or set up future shows to record.
	The DVR Remote Learn how to use the DVR remote.
	Watching Shows Learn how to watch a show you've recorded.
	top

HDTV
	What is HDTV? Learn how to get the ultimate home-viewing experience with HDTV...
	HDTV Equipment Learn more about HDTV equipment for your home...
	top

Remote Control
	Remote Quick Start Learn the basic buttons and how to use them to browse TV...
	More Features Learn advanced features of your remote: A, B, C buttons, Settings...
	Program Your Remote Learn how to turn your remote into a Universal Remote by...
	top

Program Guide
	Channel Browsing Learn how to surf TV channels easily. Get more information about programs like...
	TV Search Shortcuts Learn how to find your favorite shows quickly. Search by time, theme or...
	top

Parental Control
	Blocking Programs Click here to learn how to protect your family: block TV shows by rating, channel, time...
	Purchase Protection Learn how to set up a PIN number to restrict pay-per-view and On Demand programming.
	Unblocking Learn how to unblock to watch shows and then reset afterwards.
	Change Your PIN Numbers Learn how to change your PIN number for parental blocks and purchase.
	top

Custom Settings
	Favorite Channels Learn how to program your favorites so that you can browse only those...
	Power-On Channel Learn how to control which channel is the first channel you see each time you turn on your TV.
	top

On Demand Programming
	On Demand Programming Learn how to order movies or premium TV shows and watch them when you want.
	Movies on Demand Learn how to select from hundreds of new movie releases, classic hits and more.
	Premium Channels on Demand Learn how to get Premium Channels on Demand.

Print Page |

Font Size