- Does Home Phone offer Voice Mail?
Yes, we offer Voice Mail $1.95/month to our Unlimited Nationwide Plan customers and $3.95/month to our Unlimited Florida Plan customers. You can retrieve messages while you are away from home by dialing (407) 702-1500.
Still have questions about our Voice Mail service? Check out the Voice Mail FAQ section.
Back to Top
- Does Home Phone include Call Waiting?
Home Phone includes Call Waiting at no extra charge, so you never miss an important call.
Back to Top
- How about Caller ID?
Home Phone includes Caller ID, so you can find out who is calling before you answer the phone.
Back to Top
- Can you tell me about Call Waiting ID?
Home Phone offers Call Waiting ID at no extra charge, so you can see the number of the caller before you click over to the other call.
Back to Top
- What about Call Forwarding?
Home Phone offers Call Forwarding, so you'll never miss a call again.
Back to Top
- Does Home Phone offer Speed Dial?
Yes, Home Phone offers Speed Dial, which provides you with the ability to program frequently, dialed numbers and enables them to be dialed using just one digit.
Back to Top
- How About Anonymous Call Reject?
Home Phone offers the option to block unidentified calls for as long as you chose by activating Anonymous Call Reject (ACR). When ACR is activated, incoming calls from unidentified callers, including those identified as "Anonymous" or "Unavailable", are automatically rejected. Unidentified callers will hear an announcement telling them to hang up, release their caller ID information and then redial the desired customer's number.
Back to Top
- Do you have calling cards?
Not at this time. However, we are considering offering a calling card in the future.
Back to Top
- Will Home Phone operate with Home Networking?
Home Phone will have no impact on Home Networking. There may be some equipment that must be exchanged and reconfigured, but our installer will manage all of that at the time of installation. Home Networking customers will continue using the Home Networking device along with the Home Phone modem.
Back to Top
- Can I receive collect calls?
Collect calling is not offered at this time, we are working on this feature and we hope to make it available soon.
Back to Top
- Can I use a calling card or a prepaid calling card for long distance calls?
Yes. Bright House Networks does not offer a calling card service. You can use a prepaid calling card with Home Phone, just as you can with any traditional telephone company. Calls made with another company's calling card must be billed separately and will not be part of your Home Phone statement.
Back to Top
- Which n11 services do I have access to?
211, 311, 411, 511, 711 and 811 calling. You will have access to community service referral (211), government service referral (311), directory assistance (411)*, traffic information (511), hearing impaired (711) and call-before-you-dig (811) information by simply dialing three digits.
| County* |
211 |
311 |
811 |
|
| Brevard |
211 Brevard |
|
Sunshine State One Call Florida |
| Flagler |
United Way of Volusia-Flagler |
|
Sunshine State One Call Florida |
| Lake |
|
|
Sunshine State One Call Florida |
| Marion |
United Way of Marion County |
|
Sunshine State One Call Florida |
| Orange |
2-1-1 Community Resources |
Available |
Sunshine State One Call Florida |
| Osceola |
2-1-1 Community Resources |
|
Sunshine State One Call Florida |
| Seminole |
2-1-1 Community Resources |
Available |
Sunshine State One Call Florida |
| Sumter |
|
|
Sunshine State One Call Florida |
| Volusia |
United Way of Volusia-Flagler |
|
Sunshine State One Call Florida |
*Note: If the phone number that you are calling from uses a rate center in another county, you may be connected to that county's N11 services when you call.
|
*Directory assistance charges will incur, all other n11 services are provided at no additional cost.
Back to Top
