- What is Repeat Dialing?
Repeat Dialing is a feature that will allow you to automatically redial local calls when your first attempt reaches a busy number.
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How do I activate the Repeat Dialing feature?
Once you make a call and receive a busy signal, you can activate Repeat Dialing by hanging up your phone, picking up the receiver again, dial *66, and then hang up your phone again.
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How long will the Repeat Dialing feature attempt to reach a busy number?
The Repeat Dialing feature will attempt to reach the last called party for 30 minutes. Once the last called party’s line becomes available, the customer’s phone will ring and their call will be automatically connected to the called party’s line.
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Can I cancel Repeat Dialing?
Yes. If you do not wish to wait the entire 30 minutes for Repeat Dialing to attempt to reach the last called party, you will have the opportunity to cancel the Repeat Dialing feature sooner. In order to cancel Repeat Dialing, you must pick up your phone receiver, wait for a dial tone and dial *86 to deactivate the feature.
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Will Repeat Dialing work if the caller is located in another state?
Repeat Dialing will only operate for calls to landline phones within your local calling area.
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Will Repeat Dialing work for US or international long distance calls or calls to 8xx or 9xx?
No. The Repeat Dialing feature will not operate for calls to US long distance (within state or out of state), international numbers, 8xx, or 9xx telephone numbers.
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Will Repeat Dialing work for calls to wireless phones?
No. Repeat Dialing does not work for calls to wireless phones.
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Can I still use my phone to make and receive calls?
Yes. You can continue to use your phone as usual to make and receive phone calls while Repeat Dialing is attempting to reach your last called party.
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Is there an additional fee to use the Repeating Dialing feature?
No. The Repeat Dialing feature is included as part of Bright House Networks standard universal features for all Home Phone customers.
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What happens if the last number called is busy for more than 30 minutes?
If the last number called is busy for more than 30 minutes, the Repeat Dialing feature will automatically be deactivated.
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Can I use Repeat Dialing to place calls to more than one busy number at a time?
Yes, although you must activate Repeat Dialing on a call-by-call basis.
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How often does Repeat Dialing attempt to reach the last party called?
The Repeat Dialing feature will attempt to reach the last party called every 30 seconds for 30 minutes.
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