Seasonal Plans

1. What are my options for Home Phone Seasonal Plans? 
2. What happens if I am on a Seasonal Plan prior to March 3? 
3. Can a customer with two Home Phone lines have one line on Seasonal Plan Option 1, and the other line on Seasonal Plan Option 2? 
4. For customers with Second Line Home Phone on either Seasonal Plan, can one line have Voice Mail enabled and the other line have Voice Mail disabled? 
5. How will a Seasonal Plan customer with Voice Mail be able to access their Voice Mail messages? 
6. Is there a difference in the monthly charge for Voice Mail with Option 1 or Option 2? 

1. What are my options for Home Phone Seasonal Plans?

   As of March 3, 2009, two options are available for Home Phone Seasonal Plans. Option 1 is designed for homes that do not have a monitored alarm system. It permits calls to 611 and 911 only, and the monthly cost is $9.95 per month per line. Option 2 is designed for homes with an alarm system that must be monitored via the phone line. The monthly cost is $15.95 per month per line.
   
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2. What happens if I am on a Seasonal Plan prior to March 3?

   Anyone already on the current Seasonal Plan will not be affected by the changes on March 3, 2009.
   
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3. Can a customer with two Home Phone lines have one line on Seasonal Plan Option 1, and the other line on Seasonal Plan Option 2?

   No, both lines must be on the same Seasonal Plan (Both lines on Option 1 or both lines on Option 2).
   
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4. For customers with Second Line Home Phone on either Seasonal Plan, can one line have Voice Mail enabled and the other line have Voice Mail disabled?

   Yes, one line can have Voice Mail enabled and the other line can have Voice Mail disabled.
   
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5. How will a Seasonal Plan customer with Voice Mail be able to access their Voice Mail messages?

   The following table describes the differences in Voice Mail access with Option 1 and Option 2.
   

   Description	Option 1	Option 2
   Access to Voice Mail	Available through Home Phone Online Tools. From a remote location, Voice Mail may be accessed at 407-702-1500.	Available through Home Phone Online Tools. Available with Voice Mail option or dialing *98 from the Home Phone. Available from your Home Phone or a remote location by dialing 407-702-1500.

   
   
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6. Is there a difference in the monthly charge for Voice Mail with Option 1 or Option 2?
   

   There is no difference in the monthly charge for Voice Mail with Option 1 or Option 2.
   
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