- What is a Three-Way Call?
A Three-Way Call is the addition of a third party to an existing phone conversation.
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- How do I initiate a Three-Way Call?
1. On an existing call, briefly press the Flash button or switch hook. This places the first party on hold.
2. When you hear the recall dial tone (three tones and then a dial tone), dial the telephone number of the third party (the person you want to add to the call).
3. Press the Flash button or switch hook again, and then all three parties will be joined on the call.
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- How do I get Three-Way Calling?
Three-Way Calling is available to all Home Phone customers.
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- How long after a current Home Phone customer requests Three-Way Calling will that feature be active?
Three-Way Calling will be available within 48 hours after the request is received.
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- How will Three-Way Calling affect my service?
When you are on a three-way call, your Call Waiting and Call Waiting Caller ID will not function. Additional incoming calls will go directly to your Voice Mail (or get a busy signal if you don't have Voice Mail service).
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- Is it possible to make a three-way call by mistake?
Yes. If you don't want to make a three-way call, be sure to hang up for at least two seconds between all calls until you hear a normal dial tone. If you don't hang up long enough, you will hear an intermittent dial tone and could place a three-way call by mistake.
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- Is there a charge for Three-Way Calling?
No. Three-Way Calling is available with your Home Phone service at no additional change.
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- Can one of the parties leave without ending the call?
If either of the called parties hangs up the call continues with the remaining two parties. If the person who initiated the call hangs up during a three-way call, all parties are disconnected.
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