AOL

• Once in your email account, click on the "Settings" link
• Select "Spam Controls" from the menu on the left
• Select "Custom" from the "Spam Filters by Address" drop down list
• Select the "Add Mail from" option and type our email into the blank field (info@mybrighthouse.messages3.com)
• Click the "Save" button at the top left of the page (above "Spam Controls")

Road Runner Webmail

• Open the email
• Next to the From field, click the envelope with a plus sign
• A new window will open, check mybrighthouse.com and click "OK"

Gmail
Mark Wanted Emails as "NOT SPAM"

• Check the box next to the email(s) that you would like to mark as "NOT SPAM"
• Click the "NOT SPAM" button
• This action will move the email into your inbox and add the contact to your Safe Contact list

Hotmail
To prevent Hotmail from banning important messages as spam: 

• Select Options | More Options... from the Windows Live Hotmail toolbar (or just Options if you use Windows Live Hotmail classic)
• Follow the Safe and Blocked Senders link under Junk e-mail
• Click Safe Senders
• Type the email address or domain you want to put on the Safe Senders list in the field labeled "Mark as Safe" (Example: "mybrighthouse.com")
• Click Add to list

Outlook

• Click on the "Actions" menu at the top of your email window.
• Choose "Junk Email"
• Select "Add Sender's Domain" (@mybrighthouse.com) to Safe Senders List

Yahoo

• Open the email
• Click on the "Add to Address Book" link to the right of the sender's name
• Verify the sender's contact details
• Click "Add to Address Book"