Maitland, FL--Central Florida will be a safer place to live, thanks to a new neighborhood watch initiative being introduced this week by Bright House Networks.
Operation Bright Eyes, which is officially rolling out today, Thurs., July 23, 2009, is designed to maximize the eyes and ears of Bright House Networks field service representatives and other employees to easily identify suspicious behavior and to quickly report criminal activities to the proper authorities.
Leaders from Central Florida law enforcement and local government joined Bright House as company executives announced details of this and other steps the company is taking to contribute toward creating a safer community. The announcement took place at 7:45 a.m. today, Thurs., July 23 at the Bright House Networks Division offices at 2251 Lucien Way in Maitland.
Each of the company’s more than 3,000 employees, including hundreds who regularly drive through and become familiar with residents and activities in neighborhoods, will receive crime-watch training designed by Central Florida Crimeline. Employees will also be equipped with a comprehensive list of emergency numbers to call. Current and new employees will receive the training.
“We’re committing our people, including hundreds of folks intimately familiar with the routes they drive, to helping law enforcement keep our neighborhoods safe,” said J. Christian Fenger, president of Bright House Networks Central Florida division. “This is all about using the resources already at our disposal to do the right thing for our community.”
“We’ve seen a rise in violent crimes, particularly attempted child abductions and assaults, contributing to rising concerns over personal safety,” Fenger noted. “We want to do anything a company with a huge fleet of vehicles can do to help keep our neighborhoods safe. Operation Bright Eyes really gives us the chance to take a pro-active role in public safety. We’re a local company, so this initiative is really a natural for us.”
About Bright House Networks
Bright House Networks is the 7th largest multiple cable system operator (MSO) in the US with 2.4 million customers in several large cities including Tampa Bay and Orlando, Florida; Bakersfield, California; Indianapolis, Indiana; Detroit, Michigan; and Birmingham, Alabama; along with several other smaller regions in Alabama and the Florida Panhandle. The high-growth Florida markets are adjacent and form one of the country’s largest cable clusters. Bright House Networks’ corporate offices are located in Syracuse, New York and Orlando, Florida.
Bright House Networks is committed to putting customers in control and making their lives easier with products including Digital Cable, High Speed Internet, and Home Phone. The company also provides an ever-expanding catalog of Video-on-Demand (VOD) programming, the immensely popular Digital Video Recorders (DVR), and high-definition (HD) programming.
Exceptional customer care is the cornerstone of Bright House Networks’ business, and a top priority across all operating units. Bright House Networks was ranked the “Highest in Residential Telephone Customer Satisfaction in the South Region” by J.D. Power and Associates in 2006, 2007, 2008 and 2009. J.D. Power and Associates also ranked Bright House Networks the “Highest in Customer Satisfaction Among High-Speed Internet Service Providers in the South Region” in 2008 and 2009.
In addition to their residential services, Bright House Networks Business Solutions (
www.brighthouse.com) provides products and services for small, medium, and enterprise businesses including Business Phone, Internet, Managed Security Services, Web Services, and Wireless Solutions.
Bright House Networks also owns and operates two 24-hour local news operations; Central Florida News 13 (
www.cfnews13.com) serving the Orlando area, and Bay News 9 (
www.baynews9.com) serving the Tampa Bay area. Recently, Bright House Sports Network (
www.bhsn.com) launched in Florida, providing local sports coverage across Tampa Bay and Orlando. Bright House Networks provides in-depth coverage of local sports including high school, college, and professional teams.
Public affairs, social responsibility, and community involvement continue to be major initiatives for Bright House Networks as an ongoing commitment to the families and communities Bright House Networks serves. This includes the
Star Teachers Award program, the
Bright Kids Network,
Operation Bright Eyes, and many more long-term commitments to education and other important issues in Bright House Networks communities.
For more information about Bright House Networks or our products and services, please visit (
www.brighthouse.com/business).
