Maitland, FL--Bright House Networks (BHN) today announced that Caller ID on PC is scheduled to be launched at the end of July on its Home Phone product in the Central Florida area. The Caller ID on PC function alerts customers, regardless of where they are connected to the Internet, when someone calls their Bright House phone so that they never miss an important call again, and is exclusively available to Bright House Networks Home Phone customers at no additional cost.
Caller ID on PC is part of a new series of features found on Bright House easy gadget, an innovative messaging application that allows users to monitor their home phone services through a control panel on their Windows and Macintosh personal computers. The cross-platform service combines the benefits of a BHN customer’s bundled high-speed data and phone services, providing them with access to many features and conveniences that might not otherwise be available, including personalized contacts, recent call history, voicemail on PC and text messaging. Customers will be able to download and install the Bright HouseNetworks easy gadget with Caller ID on PC and all the above features by visiting www.brighthouse.com. With Caller ID on PC, Bright House Triple Play customers are unique in being able to take advantage of Caller ID across all three platforms – phone, TV and PC.
“At Bright House Networks, we are committed to listening to our customers, and their feedback showed us an appetite for simple, intuitive technologies that make using our products and their lives easier – whether it’s scheduling their own television viewing through the convenience of their DVRs, or managing their phone service through their PCs,” said Chris Fenger, president of Bright House Networks’ Central Florida division. “We are the only phone provider in Central Florida to offer both Caller ID on PC and Caller ID on TV, and we will also eventually be adding other appealing consumer features, such as remote DVR programming capabilities.”
Bright House Networks is celebrating five years as a telephony service provider, and continues to enhance its phone service, adding features including new international calling plans and Enhanced Directory Assistance. Bright House Networks Home Phone service is one of the most feature-rich phone products on the market today. In addition to enjoying a crystal clear phone connection, all Home Phone customers get ten popular calling features including caller ID, call waiting, three-way calling, call forwarding, call return and more.
About Bright House Networks
Bright House Networks is the 7th largest multiple cable system operator (MSO) in the US with 2.4 million customers in several large cities including Tampa Bay and Orlando, Florida; Bakersfield, California; Indianapolis, Indiana; Detroit, Michigan; and Birmingham, Alabama; along with several other smaller regions in Alabama and the Florida Panhandle. The high-growth Florida markets are adjacent and form one of the country’s largest cable clusters. Bright House Networks’ corporate offices are located in Syracuse, New York and Orlando, Florida.
Bright House Networks is committed to putting customers in control and making their lives easier with products including Digital Cable, High Speed Internet, and Home Phone. The company also provides an ever-expanding catalog of Video-on-Demand (VOD) programming, the immensely popular Digital Video Recorders (DVR), and high-definition (HD) programming.
Exceptional customer care is the cornerstone of Bright House Networks’ business, and a top priority across all operating units. Bright House Networks was ranked the “Highest in Residential Telephone Customer Satisfaction in the South Region” by J.D. Power and Associates in 2006, 2007, 2008 and 2009. J.D. Power and Associates also ranked Bright House Networks the “Highest in Customer Satisfaction Among High-Speed Internet Service Providers in the South Region” in 2008 and 2009.
In addition to their residential services, Bright House Networks Business Solutions (
www.brighthouse.com) provides products and services for small, medium, and enterprise businesses including Business Phone, Internet, Managed Security Services, Web Services, and Wireless Solutions.
Bright House Networks also owns and operates two 24-hour local news operations; Central Florida News 13 (
www.cfnews13.com) serving the Orlando area, and Bay News 9 (
www.baynews9.com) serving the Tampa Bay area. Recently, Bright House Sports Network (
www.bhsn.com) launched in Florida, providing local sports coverage across Tampa Bay and Orlando. Bright House Networks provides in-depth coverage of local sports including high school, college, and professional teams.
Public affairs, social responsibility, and community involvement continue to be major initiatives for Bright House Networks as an ongoing commitment to the families and communities Bright House Networks serves. This includes the
Star Teachers Award program, the
Bright Kids Network,
Operation Bright Eyes, and many more long-term commitments to education and other important issues in Bright House Networks communities.
For more information about Bright House Networks or our products and services, please visit (
www.brighthouse.com/business).
